About the data center

TEAM utilizes First National Technology Solutions’ (FNTS) data center in Omaha, NE. FNTS has built one of the most impressive, completely redundant data centers in the country - the FNTS data center was built to house the servers that First National Bank uses for credit card processing. By blending the strong foundation of the FNTS facility with the expertise of the FNTS and TEAM engineers, we are able to provide an extremely efficient, reliable ASP solution with outstanding customer service.

Read More About FNTS

BUILDING STATISTICS

• Total Size 190,000 square foot building
  
• Reinforced poured concrete construction including roof and dry moat that extends the entire length of perimeter. This prevents intentional or accidental damage from vehicles
  
• Designed to handle 200+ mph winds
  
• Windows are designed to handle 150 mph impacts
  
• No windows in computer rooms

COMMUNICATIONS

• Neutral provider with access to major carriers
  
• Four redundant DS3 Internet connections with multiple carriers
  
• Copper or fiber access to carrier bandwidth using cable
  
• Dual entrances into building encased in 4 feet of concrete
  
• Provide multiple CO redundancy and fiber access to primary carriers

POWER

• Dual power grids from local power company with capacity for 4 megawatts power at transformers
  
• All power components are 100% redundant
  
• All power components secured inside of building including diesel generators
  
• All power components can be maintained without loss of power
  
• Rotary based UPS in 2N configuration
  
• Generated Power Two Diesel Generators (1,200 KVA each) day fuel reserve on site
  
• All power cabling on floors has waterproof casing with waterproof connectors to all equipment

ENVIRONMENT

• All Systems Supported by 24/7/365 computer monitoring and facility engineers
  
• Redundant HVAC system. On site water chiller powered by critical power system
  
• Water leak detection under all raised floors

FIRE PROTECTION

• Smoke sensors above and below raised floor
  
• Dry pipe system requires alert from two sensors to activate pipe fill and a final stage, which activate when the temperature exceeds thresholds

PHYSICAL SECURITY

• All building entrances require card key access
  
• Primary computer areas require card key and biometric (Iriscan) authentication
  
• All critical areas secured with ‘man trap’ systems – prevents entry of unauthorized personnel and ‘piggy-backing’ of visitors or unauthorized employees
  
• Security Guards on site 24/7/365
  
• Guards perform a minimum of 4 rounds during non-traditional business hours
  
• No less than 2 guards on site at any time
  
• Closed Circuit Video - Over 100 cameras cover outside of building, all entrances and computer rooms
  
• All cameras taped on time lapse recorders and stored for 30 days
• Guard station
  
• All alarm situations are paged to trained facility engineers
  
• Air temperature, humidity, fire detection, and water pressure all managed by automated control system, which pages all alert situations

TEAM HARDWARE CONFIGURATION

• Active/Passive SQL Servers for redundancy (if one SQL server fails, the other becomes the primary server to minimize down-time)
  
• On all servers: redundant network connections, power supplies & disk drives
  
• Redundant network switches, firewalls & web servers
  
• High performance storage system
  
• Database back-ups performed every three hours
  
• Back-up taken off-site to Iron Mountain storage facility daily
  
• Multiple application servers with load balancing technology
  
• Four TeamTime servers with 8 T1 lines (192 lines total)
  • Servers are completely redundant, as well as T1 lines
  • T1 lines load balanced

FACILITY MONITORING

• Facility engineers on site and available by pager
  
• Engineers trained to control and maintain all critical facility components
  
• Critical power system controlled by automated management system, which controls all switching redundant network connections, power supplies & disk drives
  
• Redundant network switches, firewalls & web servers
  
• High performance storage system
  
• Database back-ups performed every three hours
  
• Back-up taken off-site to Iron Mountain storage facility daily
  
• Multiple application servers with load balancing technology
  
• Two TeamTime servers with Two T1 lines (48 lines total)
  
• Servers are completely redundant, as well as T1 lines
  
• T1 lines load balanced